Effective Date: Jul 31, 2026

Last Updated: Jul 31, 2026

Operation Thrive respects your privacy. This Privacy Policy explains what information we collect through operationthrive.org, why we use it, who may receive it, how long we keep it, and how you may ask us to delete it.

You may give us information when you:

• Send a message through a website form.
• Email or call us.
• Ask about an Operation Thrive program.
• Nominate a veteran or first responder.
• Join our email list.
• Send us a story, photograph, or video.
• Contact us about donating, sponsoring, or volunteering.

This information may include:

• Your name.
• Your email address.
• Your telephone number.
• The information you place in a message.
• Your email-list choice.
• Information about a person you nominate.
• A story, photograph, or video you choose to send.

Please get a person’s permission before sending us information about them.

Do not use our general website forms to send:

• Social Security numbers.
• Medical or mental health records.
• Military or employment records.
• Financial account information.
• Copies of identification cards.
• Passwords.
• Details about an emergency or immediate safety risk.

If we later need sensitive information for a program, we will ask for it through a separate process with its own notice.

Our website forms are not emergency or crisis services. Veterans and their loved ones may call 988 and press 1, or text 838255, for the Veterans Crisis Line. Call 911 when someone is in immediate danger.

Our website is built and hosted through GoDaddy. GoDaddy and its service providers may automatically collect information such as:

• Internet Protocol address.
• Browser and device type.
• Pages visited.
• Date and time of a visit.
• Referring website.
• General website activity.
• Cookie and similar technology information.

GoDaddy handles this information under its own privacy notice.

Our forms also use Google reCAPTCHA to help prevent spam and abuse. Google may collect device, browser, and usage information as described in the Google Privacy Policy and Google Terms of Service.

Operation Thrive’s Donate links take you to a separate donation page operated for the North Valley Community Foundation Operation Thrive Incubator Fund.

Operation Thrive does not directly collect payment-card information through operationthrive.org. Information you give on the NVCF donation page is handled under NVCF’s privacy policy and donation terms.

NVCF may provide Operation Thrive with limited donor information when allowed by its policies, the fund agreement, and your choices. This may include a donor’s name, contact information, gift amount, and information needed for an acknowledgment.

We may use information to:

• Answer questions.
• Respond to a nomination or program request.
• Review program interest.
• Contact a person about an outing, event, or volunteer opportunity.
• Send updates when a person joins our email list.
• Maintain donor, sponsor, and community-support records.
• Improve the website.
• Measure general website use.
• Prevent spam, fraud, and misuse.
• Protect our participants, volunteers, and organization.
• Follow legal, tax, insurance, or safety duties.
• Handle a complaint, dispute, or legal request.

We will not use a submitted photograph, video, testimonial, or personal story in public advertising without separate permission.

We may share limited information with:

• GoDaddy and other companies that host or support the website.
• Google, which provides reCAPTCHA.
• Email and communication providers that help us answer messages or send requested updates.
• NVCF when needed for fund or donor administration.
• Lawyers, accountants, insurers, or other advisers who need the information to perform work for Operation Thrive.
• Government agencies, courts, or law enforcement when disclosure is required by law or reasonably needed to protect a person from serious harm.

We limit sharing to information reasonably needed for the stated purpose.

Operation Thrive does not sell or rent personal information. We do not give our email list to outside businesses for their own marketing.

Cookies are small files used by websites to remember settings, measure traffic, provide security, or support website features.

Some cookies are needed for the website to work. Other cookies may be optional and used for traffic measurement or improvement.

You may use the website’s cookie controls to accept, reject, or manage optional cookies. You may also block cookies through your browser. Blocking all cookies may cause parts of the website to work poorly.

Our current website tools do not respond to every browser “Do Not Track” signal. Where required and supported, recognized privacy-choice signals may be handled by our website provider. You may also use the cookie controls or contact us with a privacy request.

We send email updates only when you ask for them or when we need to respond to you.

You may stop promotional email by:

• Using the unsubscribe link in the email.
• Writing to info@operationthrive.org.

We may keep a limited record of an unsubscribe request so we can continue to honor it.

Unless a longer period is reasonably needed for law, safety, insurance, or a dispute, we use these limits:

• Contact and nomination messages: Up to 24 months after our last communication.
• Email-list information: Until you unsubscribe or ask us to delete it. We may keep a limited suppression record afterward to prevent future promotional messages.
• Donor records received from NVCF: Up to seven years after the gift for bookkeeping, tax, audit, and legal needs.
• Photograph and story permissions: For as long as the content is used, plus a reasonable record period afterward.
• Website and security records: For the period set by GoDaddy, Google, or the service provider under its settings and privacy policy.
• Legal, safety, or insurance records: For as long as reasonably needed for the matter or required by law.

When information is no longer needed, we will delete it, remove identifying details, or securely dispose of it.

You may ask us to:

• Tell you what personal information we hold about you.
• Correct inaccurate information.
• Stop promotional email.
• Delete information under our control.

Send the request to info@operationthrive.org with the subject line Privacy Request.

Tell us the name and email address connected with the information. We may ask for enough information to confirm your identity and protect your information from an improper request.

We will delete information under our control unless keeping it is reasonably needed to:

• Complete a request you made.
• Keep required financial or donation records.
• Honor an unsubscribe request.
• Protect safety or legal rights.
• Follow a law, court order, insurance duty, or tax rule.
• Handle a dispute or investigation.

For information controlled by NVCF, GoDaddy, Google, Facebook, Instagram, or another outside service, you may need to contact that organization directly.

This website and its general forms are not directed to children under 13. Children under 13 should not send personal information through the website.

A parent or legal guardian should contact us on behalf of a child. If we learn that a child under 13 submitted personal information without proper permission, we will take reasonable steps to delete it.

A person under 18 should have a parent or legal guardian’s help before submitting a nomination, program request, photograph, video, or personal story.

We use reasonable steps to protect information under our control. These may include limited access, account controls, secure website tools, and service providers with security practices.

No website, email, or storage system can promise perfect security. Please do not send highly sensitive information through a general website form or ordinary email.

Our website links to NVCF, sponsors, social-media pages, and other outside websites. We do not control those websites or their privacy practices. Their own privacy policies apply when you visit them.

We may update this Privacy Policy as our website, programs, or service providers change.

We will post the updated policy on this page and change the “Last Updated” date. If a change greatly affects how we use personal information already collected, we will provide added notice when reasonably possible.

For privacy questions, corrections, or deletion requests, contact:

Operation Thrive

Butte County, California

Email: info@operationthrive.org

Phone: 714-791-6393

Effective Date: Jul 31, 2026

Last Updated: Jul 31, 2026

These Terms of Use govern your use of operationthrive.org.

By using the website, you agree to these Terms. If you do not agree, please do not use the website.

Operation Thrive is a California nonprofit public benefit corporation based in Butte County, California.

The website provides information about Operation Thrive’s mission, programs, events, supporters, and ways to contact or support the organization.

Donation links lead to the North Valley Community Foundation Operation Thrive Incubator Fund. NVCF operates the donation page and processes gifts under its own terms.

Website information is provided for general educational and community purposes.

The website does not provide:

• Medical care.
• Mental health care.
• Therapy.
• Crisis counseling.
• Legal advice.
• Tax advice.
• Financial advice.
• Emergency services.

Do not delay professional help because of information found on this website.

Veterans and their loved ones may call 988 and press 1, or text 838255, for the Veterans Crisis Line. Call 911 when someone is in immediate danger.

Sending a message, nomination, or program request does not promise:

• Acceptance into a program.
• A place on an outing.
• A certain date or activity.
• A particular result.
• Financial help.
• Medical or mental health support.

Operation Thrive may set program rules based on its charitable purpose, available space, location, age, safety, insurance, weather, equipment, and other reasonable needs.

Please get a person’s permission before nominating them. Do not send private medical, military, employment, or identity records through a general website form.

Outdoor and water activities may involve risk. Anyone invited to participate must follow the separate safety rules, instructions, eligibility requirements, and participant documents given for that activity.

These website Terms do not replace a participant agreement, safety briefing, permission form, or release used for an outing.

A parent or legal guardian must complete required forms for a minor.

Operation Thrive may change, delay, or cancel an activity because of weather, water conditions, equipment, staffing, safety, or other reasonable concerns.

Donation links on the website take you to a separate NVCF donation page.

NVCF, not Operation Thrive’s website, processes payment information and issues any applicable gift receipt. NVCF’s privacy policy and donation terms apply on its website.

Information about tax deductions is general information only. A donor should consult a qualified tax adviser about their own gift.

Questions about changing, correcting, or reviewing a donation should be directed to NVCF under its policies.

You may choose to join our email list. You may unsubscribe at any time by using the link in an email or writing to info@operationthrive.org.

A website message or email does not create a confidential, medical, legal, or emergency-service relationship.

We cannot promise an immediate response. Do not use the website or email for an emergency.

Our Privacy Policy explains how we collect, use, share, keep, and delete personal information.

By using the website, you acknowledge that information will be handled as described in the Privacy Policy and in the policies of outside services you choose to use.

This website is not directed to children under 13. A child under 13 should not submit personal information through the website.

A person under 18 should use the website and its forms with help from a parent or legal guardian.

Program participation by a minor requires separate parent or guardian approval.

You may use this website only for lawful personal, charitable, or informational purposes.

You may not:

• Try to damage or disrupt the website.
• Attempt to enter an account or system without permission.
• Send malware, spam, or harmful code.
• Use the forms to threaten, harass, or harm another person.
• Pretend to be another person.
• Submit information you know is false.
• Collect information about website visitors.
• Copy website content for sale or misleading use.
• Use Operation Thrive’s name or logo without permission.
• Violate another person’s privacy or intellectual-property rights.

We may block misuse and report unlawful activity when appropriate.

Unless otherwise stated, Operation Thrive owns or has permission to use the website’s words, designs, logos, photographs, and other content.

You may view and share links to public pages for personal and noncommercial purposes. You may not copy, change, sell, publish, or use website content in advertising without written permission.

Sponsor names and logos belong to their owners.

You are responsible for material you send to us. Do not send material that you do not own or have permission to share.

Sending a story, photograph, video, or testimonial does not by itself give Operation Thrive permission to publish it.

Operation Thrive will seek separate permission before using an identifiable person’s story, photograph, video, voice, or likeness in public promotion.

The website may link to NVCF, sponsors, social-media services, government resources, or other outside websites.

A link does not mean that Operation Thrive controls or guarantees the outside website. Outside websites have their own content, accessibility, security, terms, and privacy practices.

Use outside websites at your own choice.

We work to keep the website useful and accurate. However:

• Information may become outdated.
• A link may stop working.
• The website may be unavailable.
• Programs, dates, sponsors, or requirements may change.
• Errors may occur.

We may correct, change, move, or remove website content at any time.

Please contact us if you find an important error.

To the extent allowed by law, the website and its content are provided “as is” and “as available.”

Operation Thrive does not promise that the website will always be available, error-free, secure, or suitable for every purpose.

Nothing in these Terms removes a warranty, right, remedy, or responsibility that cannot legally be removed.

To the extent allowed by law, Operation Thrive will not be responsible for indirect, special, or consequential loss caused only by use of, or inability to use, the website.

This section applies to the website. It does not replace any rights, duties, insurance, participant forms, or legal rules that apply to an actual Operation Thrive activity.

Nothing in these Terms limits responsibility that the law does not allow us to limit.

Operation Thrive wants people with disabilities to be able to use the website.

Please read our Accessibility Statement or contact us if you need website content in another format.

These Terms are governed by California law, without removing any protection that applicable law gives you.

If one part of these Terms cannot be enforced, the remaining parts will continue to apply.

We may update these Terms when the website, programs, or law changes.

We will post the updated Terms on this page and change the “Last Updated” date. Your continued use of the website after an update means the new Terms apply to later website use.

Questions about these Terms may be sent to:

Operation Thrive

Butte County, California

Email: info@operationthrive.org

Phone: 714-791-6393

 Effective Date: Jul 31, 2026

Last Updated: Jul 31, 2026

Operation Thrive wants its website, information, and programs to be welcoming and usable for people with disabilities.

We are working toward meeting the Web Content Accessibility Guidelines, WCAG 2.2 Level AA.

This is a goal and an ongoing process. It is not a claim that every page or outside service is fully compliant or certified.

Our website work may include:

• Clear page headings.
• Easy-to-read text and color contrast.
• Helpful descriptions for important pictures.
• Captions for videos.
• Clear names and instructions for form fields.
• Keyboard access.
• Visible keyboard focus.
• Clear error messages.
• Support for browser zoom.
• Links that explain where they go.
• Testing with accessibility tools and real users.

If you cannot use part of the website, please tell us.

When possible, include:

• The page address.
• A short description of the problem.
• The device and browser you used.
• The type of assistive technology you used, if you wish to share it.
• The best way to contact you.

We will review the problem and work to provide the information or service in another reasonable format.

You may also contact us to ask about an accommodation for an Operation Thrive program or event.

Please contact us as early as possible. We will discuss your needs, program safety, available options, and reasonable ways to support access.

Our website links to NVCF, sponsors, social-media services, and other outside websites. We do not control the accessibility of those websites, but we welcome notice when an outside link creates a barrier.

To report a website barrier or request another format, contact:

Operation Thrive

Email: info@operationthrive.org

Phone: 714-791-6393

Location: Butte County, California

Please use the words Accessibility Request in the email subject line.